Overview

Welcome to https://birkenstock-new.shop. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting the site or placing an order, you agree to these Terms.

The website is operated by 义乌市益丞贸易有限公司 (Yiwu Yicheng Trading Co., Ltd.), located at 浙江省金华市义乌市后宅街道神舟路 400号爱家公寓8407室(自主申报).

Orders and Payment

When you place an order, you offer to purchase the selected products at the prices shown at checkout. We may accept or decline an order for reasons including product availability, pricing errors, suspected fraud, or shipping restrictions. Payment must be completed using the methods offered at checkout before an order is processed.

Shipping

Shipping times, costs, tracking, customs duties, and delivery terms are governed by our Shipping Policy. By placing an order, you agree to the shipping terms described in that policy, including estimated processing and delivery timeframes.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy. Unless otherwise stated in these Terms, the return window, eligibility requirements, refund method, and return instructions in the Refund Policy apply to all purchases.

For clarity:

• Eligible returns must be requested within 30 days after delivery, as stated in the Refund Policy.
• Returned items must be unused, in original condition, with tags and original packaging where applicable.
• Approved refunds are issued to the original payment method within the timeframe stated in the Refund Policy.

Product Information

We work to display accurate product descriptions, images, and prices. Minor variations in color, size, or appearance may occur. If a material error affects your order, contact us and we will work with you to resolve the issue.

Prohibited Uses

You may not use the website for unlawful purposes, to interfere with site security, to submit false information, or to attempt unauthorized access to our systems or customer accounts.

Limitation of Liability

To the fullest extent permitted by law, 义乌市益丞贸易有限公司 is not liable for indirect, incidental, special, or consequential damages arising from your use of the website or products. Our total liability for any claim related to an order is limited to the amount you paid for that order.

Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect and use personal information.

Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact

If you have questions about these Terms, contact us at mankji2021@gmail.com, call +86 15267368613, or visit our Contact Us page.

Company: 义乌市益丞贸易有限公司
Address: 浙江省金华市义乌市后宅街道神舟路 400号爱家公寓8407室(自主申报)
Email: mankji2021@gmail.com
Phone: +86 15267368613

Last updated: August 26, 2026